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Management decision-making
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Description
- Introduction
- Levels of responsibility of the manager and the executive
- Levels of responsibility and their impact on decision making
- Priority matrix
- situation assessment
- Recognizing the presence of concerns
- Identification of sources (objects) of concerns
- Prioritization of concerns. Ranking criteria
- Three questions to help reliably determine if a problem exists and to distinguish the problem from the work task
- Problem analysis
- Problem description (formulation)
- Detailing the problem and gathering information
- Identification of possible causes
- Change as the most likely cause of problems
- Evaluating possible causes and determining the most likely cause
- Checking the probable causes and identifying the true cause
- How to prevent conflict in the team during the discussion process
- Responsibility and engagement. The leader in the role of moderator
- Algorithm of actions to analyze the situation
- Finding and analyzing a solution
- Formulation of the desired/expected result
- Working with criteria for selection / decision making
- Separation and ranking of criteria
- Evaluation of alternatives according to the criteria. Quantitative analysis.
- Risk assessment. Ways to identify negative consequences
- Evaluation of the ratio of possible risks and benefits
- Peculiarities of collecting and systematizing information from various sources
- How a manager can take into account the opinion of each team member
- How to avoid subjectivity and preferences in the choice of alternatives
- Decision making in a situation of lack of information
- Algorithm for analyzing alternatives and making a decision
- Using the algorithm in case of time limitation for decision making