Management decision-making

team

Description

  1. Introduction
  • Levels of responsibility of the manager and the executive
  • Levels of responsibility and their impact on decision making
  • Priority matrix
  1. situation assessment
  • Recognizing the presence of concerns
  • Identification of sources (objects) of concerns
  • Prioritization of concerns. Ranking criteria
  • Three questions to help reliably determine if a problem exists and to distinguish the problem from the work task
  1. Problem analysis
  • Problem description (formulation)
  • Detailing the problem and gathering information
  • Identification of possible causes
  • Change as the most likely cause of problems
  • Evaluating possible causes and determining the most likely cause
  • Checking the probable causes and identifying the true cause
  • How to prevent conflict in the team during the discussion process
  • Responsibility and engagement. The leader in the role of moderator
  • Algorithm of actions to analyze the situation
  1. Finding and analyzing a solution
  • Formulation of the desired/expected result
  • Working with criteria for selection / decision making
  • Separation and ranking of criteria
  • Evaluation of alternatives according to the criteria. Quantitative analysis.
  • Risk assessment. Ways to identify negative consequences
  • Evaluation of the ratio of possible risks and benefits
  • Peculiarities of collecting and systematizing information from various sources
  • How a manager can take into account the opinion of each team member
  • How to avoid subjectivity and preferences in the choice of alternatives
  • Decision making in a situation of lack of information
  • Algorithm for analyzing alternatives and making a decision
  • Using the algorithm in case of time limitation for decision making